Legal Notice

1. Identification of the holder

This legal notice (hereinafter, “Legal Notice“) is operated by WISE SECURITY GLOBAL S.L. (hereinafter, “WSG“) in its capacity as owner and responsible for this website (hereinafter, the “Website”) and in compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, informs users of the following information:

  • Owner: Wise Security Global S.L.
  • Registered office: Alameda Recalde 34, C.P. 48009, Bilbao, Bizkaia.
  • Registration data: Bizkaia, volume 5792, folio 70, entry 20 with page BI-62604.
  • CIF: B-95732087
  • Telephone: +34 94 431 66 11

Accessing, browsing and using this Website implies the express and unreserved acceptance of all the terms of this Legal Notice. Its observance and compliance will be enforceable with respect to any person accessing, browsing or using the Website.

However, access to certain content and the use of certain services on the Website may be subject to compliance with specific conditions, which shall be clearly displayed and must be expressly accepted by Users. These particular conditions may replace, complete or, where appropriate, modify those established in this Legal Notice.

2. Conditions of access and use

By accessing and browsing the Website, the User accepts in its entirety and undertakes to comply fully with this Legal Notice, as well as any instructions or recommendations that may be indicated in each specific case through the Website.

The User is informed and accepts that access to this website does not imply, in any way, the beginning of a commercial relationship with WSG.

Access to the Website is at the sole and exclusive responsibility of the User, who shall be liable in all cases for any damages that such access may cause.

In any case, registration, access and browsing on the Website by minors under eighteen (18) years of age is prohibited, unless they have the prior and express authorisation of their parents, guardians or legal representatives, who shall be held responsible for the acts carried out by the minors in their care, in accordance with current legislation. In any case, it shall be presumed that access by a minor to the Website has been made with the prior and express authorisation of their parents, guardians or legal representatives.

In order to access certain sections of the Website it may be necessary for users to register and/or provide their personal data. When accessing these sections, Users will be duly informed of the applicable Privacy Policy so that they can expressly accept it.

Under no circumstances will WSG be responsible for the veracity of the data provided by the Users, and each User will be solely responsible for the possible consequences, errors and faults that may arise from the inaccuracy of the data, in accordance with the provisions of the Privacy Policy.

The owner of the Website does not identify with the opinions expressed therein by its collaborators. WSG reserves the right to make unannounced changes it deems appropriate on its website, and may change, delete or add content and services provided through the same as well as the way in which they are presented or located on its servers.

3. Terms of Use

The User undertakes to make appropriate and lawful use of the Website, as well as the contents and services, in accordance with the legislation applicable at all times, this Legal Notice of the Website, generally accepted morals and good customs and public order.

Without limiting the following list, the User shall refrain from:

  • Make unauthorised or fraudulent use of the Website and/or its contents for illicit purposes or effects, prohibited in this Legal Notice, harmful to the rights and interests of third parties, or which in any way may damage, render useless, overload, deteriorate or impede the normal use of the services or the documents, files and all types of contents stored in any computer equipment;
  • Accessing or attempting to access resources or restricted areas of the Website, without complying with the conditions required for such access;
  • Cause damage, interruptions or defects in the physical or logical systems of the Website, its suppliers or third parties;
  • Introduce or disseminate computer viruses or any other physical or logical systems that may cause damage to the physical or logical systems of WSG, its suppliers or third parties;
  • Attempt to access, use and/or manipulate the data of WSG, third party providers and other Users;
  • Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless authorised by the owner of the corresponding rights or it is legally permitted;
  • Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of WSG or third parties incorporated in the contents, as well as the technical protection devices or any information mechanisms that may be inserted in the contents.
  • Obtain and attempt to obtain the contents using means or procedures other than those which, as the case may be, have been made available for this purpose or which have been expressly indicated on the web pages where the contents are found or, in general, those which are normally used on the Internet because they do not entail a risk of damage or disablement of the Website and/or the contents;
  • Registering through the Website under a false identity, impersonating a third party or using a profile or performing any other action that may mislead other Users as to the User’s identity;
  • Unauthorised access to any section of the Website, other systems or networks connected to the Website, WSG’s servers or the services offered through the Website, by hacking or forging, password mining or any other illegitimate means;
  • Breach, or attempt to breach, the security or authentication measures of the Website or any network connected to the Website, or the security or protection measures inherent in the content offered on the Website;
  • Take any action that causes disproportionate or unnecessary load on the infrastructure of the Website or WSG’s systems or networks, as well as systems and networks connected to the Website;

In particular, and by way of example only and without limitation, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material which:

  • In any way that is contrary to, undermines or infringes fundamental rights and public freedoms recognised in the Constitution, in international treaties and in other applicable legislation;
  • Induces, incites or promotes criminal, denigratory, defamatory or violent actions or, in general, actions contrary to the law, morality, generally accepted good customs or public order;
  • Induces, incites or promotes discriminatory actions, attitudes or thoughts on grounds of sex, race, religion, belief, age or status;
  • Incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, generally accepted morals and good customs or public order;
  • Induces or is likely to induce an unacceptable state of anxiety or fear;
  • Induces or incites to engage in practices that are dangerous, risky or harmful to health and psychological balance;
  • It is protected by intellectual or industrial property protection legislation belonging to WSG or third parties, and the intended use has not been authorised;
  • Is contrary to the honour, personal and family privacy or self-image of individuals;
  • Constitutes any form of advertising;
  • Include any type of virus or program that impedes the normal functioning of the Website.

The breach of any of the above obligations by the User may lead to the adoption by WSG of appropriate measures protected by law and in the exercise of its rights and obligations, and the User’s account may be deleted or blocked, without the possibility of any compensation for damages caused, as well as the possibility of taking any legal action that WSG deems appropriate.

WSG provides Users with the following email address so that a User affected by any content can bring it to the attention of WSG, with the intention of rectifying said content if appropriate.

4. Intellectual and industrial property rights

The User acknowledges and accepts that the intellectual property rights of the content of the web pages, their graphic design and codes are owned by WSG or third parties and, therefore, their reproduction, distribution, public communication, transformation or any other activity that may be carried out with the contents of its web pages is prohibited, not even quoting the sources, unless with the written consent of WSG. All trade names, trademarks or distinctive signs of any kind contained in the Company’s web pages are the property of their owners and are protected by law.

Under no circumstances does access, browsing and use of the Website by the User imply any kind of waiver, transmission, licence or total or partial transfer of said rights, unless expressly established otherwise. The User has the right to use the contents and/or services of the Website within a strictly domestic context and solely for the purpose of enjoying the services provided in accordance with this Legal Notice.

Any other use or exploitation of any rights not indicated in this Legal Notice shall be subject to prior express written authorisation specifically granted for this purpose by WSG or the third party owner of the rights concerned.

WSG is the owner or licensee of the elements that make up the graphic design of its Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content of the Website or, in any case, has the corresponding authorisation for the use of said elements.

The content provided on the Website may not be reproduced in whole or in part, or transmitted, or recorded by any information retrieval system, in any form or by any means, without the prior express written permission of WSG.

The User of this Website undertakes to respect the aforementioned rights and to avoid any action that may be prejudicial to them, and WSG reserves the right to exercise any legal means or actions that may correspond to it in defence of its legitimate intellectual and industrial property rights or any other rights.

If the User becomes aware of the existence of any content that is illicit, illegal, contrary to the law or that could involve an infringement of intellectual or industrial property rights, or of any other kind, he/she must immediately notify WSG by e-mail at the following address or by post to our central offices, located at Alameda Recalde 34, C.P. 48009, Bilbao.

5. Third party websites and links

5.1 Links to other websites

The presence of links on the web pages of WISE SECURITY GLOBAL S.L. is merely for information purposes and in no case implies a suggestion, invitation or recommendation of the same. We inform you that these links are managed by third parties, and WSG has neither the human nor the technical means to know in advance and/or control and/or approve all the information, contents, products or services provided by other platforms that can be accessed from the website.

Consequently, WSG cannot assume any type of responsibility for any aspect relating to the website to which a link may be established from the Website, specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents, in general.

5.2. Links to the WSG channel on other platforms and social networks

WSG makes available to Users, through various tools and applications, links that allow Users to access the channels and pages of the Website that it maintains on various platforms and social networks belonging to and/or managed by third parties (e.g. twitter, Linkedin, etc.). The inclusion of these links on the Website is for the sole purpose of facilitating Users’ access to these channels on the different platforms and social networks.

The establishment of these applications does not imply the existence of any relationship between WSG and the owner, manufacturer or distributor of the linked website, nor the acceptance and approval by WSG of its contents and/or services, the owner, manufacturer or distributor being solely responsible for them.

The activation and use of these applications may involve the identification and authentication of the User (login/password) on the corresponding platforms, which are completely external to the Website and beyond the control of WSG. By accessing such external networks, the User enters an environment that is not controlled by WSG, and WSG assumes no responsibility for the security settings of such environments.

As WSG may have limited control over the content hosted on such channels, the User acknowledges and agrees that WSG assumes no responsibility or liability for the content or services that the User may access on such pages, or for any content, products, services, advertising, or other material available on such pages.

5.3. Links from other websites to the Website

WSG has neither the power nor the human or technical means to know, control or approve all the information, content, products or services provided by other websites that have established links to the Website. WSG assumes no liability whatsoever for any aspect relating to the website that establishes such a link to the Website; specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents, in general.

6. Responsibilities and warranties

WSG cannot guarantee the reliability, usefulness or accuracy of all the information and/or services and content of the Website, nor the usefulness or accuracy of the documentation made available through the Website.

WSG does not guarantee continuous access, nor the correct viewing, downloading or use of the elements and information contained on the Website, which may be prevented, hindered or interrupted by factors or circumstances beyond its control.

WSG may interrupt the service or immediately terminate the relationship with the User if it detects any use of the Website or any of the services offered on it contrary to this Legal Notice.

WSG shall not be liable for any damages, losses, claims or expenses arising from:

  • Interferences, interruptions, failures or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in the telecommunications lines and networks, or any other cause beyond the control of WSG.
  • Improper or inappropriate abuse of WSG web pages;
  • Security or browsing errors caused by a malfunction of the browser or by the use of non-updated versions of the same.
  • Damage or harm caused, to yourself or to a third party, by any person who violates the conditions, rules and instructions set out by WSG on the Website or through the violation of the Website’s security systems;
  • WSG, however, declares that it has taken all necessary measures, within its possibilities and the state of the art, to ensure the functioning of the Website and to minimise system errors, both from a technical point of view and in terms of the content published on the Website.

WSG shall not be liable for causes beyond its control, including but not limited to: force majeure, Internet access problems, technological problems beyond WSG’s reasonable and diligent control, acts or omissions of third parties, etc. In all of the aforementioned cases, beyond the control and due diligence of WSG, WSG shall not be liable to compensate the User for damages, to the extent permitted by applicable law.

7. Contact with WSG

If you have any questions about this Legal Notice, you can contact WSG at the e-mail address or by post to our headquarters, located at Alameda Recalde 34, C.P. 48009, Bilbao, Bizkaia.

Any information you provide to us in any written communication to the above address is also covered by the Privacy policy.

8. Applicable Law and Competent Jurisdiction

In general, the relationship between WSG and the Users of its telematic services, present on the website, are subject to Spanish legislation and jurisdiction.

The parties expressly waive any other jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Getxo to resolve any controversy that may arise in the interpretation or execution of these conditions.

Last update: 17/02/2022

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